The decision to buy a car requires not only a monetary commitment but it also asks for an emotional component. It is for this reason that the dealer one finally chooses should be the go-to option in case of service, regular maintenance and parts. Because the relationship can be a long one, picking the dealership is not all about the least price. There are a number of factors involved. For residents of Phoenix who wish to buy a Lincoln model car, the best Lincoln dealerships in town is the Sanderson Lincoln. www.cars.com gives the dealership a five-star rating. Here are some of the qualities that make a dealership the best and good choice for any customer.
The most obvious aspect of a good dealership is the number of options they provide. A dealership that has a large selection of cars can help you test drive any model. More number of cars also indicates that the dealership is profitable and they enjoy a long and lasting relationship with a number of customers. Dealerships which offer both new and used cars for sale become a one stop for all car needs.
The first person you are going to communicate to is the salesperson. He/she is the one who is finally going to sell you the car. The attitude of salespeople therefore becomes a good scale to measure the overall attitude to the dealership. An employee who is ready to listen to the needs of the customer means the dealership works on the principle of respecting the buyer. An overtly aggressive and disrespecting salesman means the dealership aims just on profit and not on helpful service.
• Reaction Time
One of the first things that will tell if the dealership is top notch is the time they take to answer any query even via a mail or phone call. Dealers who respond fast to queries for quotes have more respect for the schedule of others. If the reaction time is delayed or one has to follow up a number of times before an answer is given, it means that the dealership doesn’t value you or your time. If at the start a dealer is so laid back, what happens when the car requires services or a change of parts? Think of the amount of time they will take then.
The more experienced and knowledgeable the service staff the better the hands that take care of your car. When you fall ill, you prefer a doctor who not only has academic know-how but also years of practical experience. So if you want to keep the car ‘as-new’ for as long as possible, you need a dealership with staff that is conversant in the language of cars.
A dealership with up to date and latest technology and amenities is always the better option because, at some point of owning a car, you are going to need them. It is better to take you car for repair to the dealership you bought it from rather than a new place. But if they do not have the service facilities the point becomes moot.